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European Business Schools 304
310 Index 
European Quality Improvement System 
301–02 
examination 27; 73 
excellence 189; 274; 291 
exchange rate policies 211 
executive development 10; 285–87; 304 
executive summary 115; 274–76 
exit strategy 280 
expectations grid 228 
expected values 248–49 
expenditure 20; 28; 67; 112; 126; 164; 191; 
200–01; 209 
experience curve 83; 265–66 
expert advice 168; 277 
Facebook 185–86 
facilities 64; 74; 239; 285 
factoring 11; 59; 60; 74 
failures 5; 9; 47; 69; 142; 173; 178; 203; 214 
families 5; 16; 166–67; 170; 172; 179; 196 
features; benefits and proofs 88–89 
Federal Trade mission 198 
field research 112–13; 118 
FIFO (first in first out) 35–36 see also LIFO 
and stock 
figurehead 147 
Finance and Leasing Association 59 
financial 
analysis 296 
jeopardy 177 
position 41 
projections 275–76 
ratios 39; 40; 47–48; 51; 151 
reporting 124 
stability 48 
Financial Services Authority 181 
Financial Times 285; 290 
first mover advantage; fallacy of 267 
fiscal policy 196; 208 
five forces 6; 13; 268–69; 273 
fixed 
assets 18; 21; 32–33; 35; 37–39 
costs 51; 273 
flat organization 123 
flotation 66–67 see also AIM; London Stock 
Exchange 
focus 91; 93; 128; 145; 223–24; 242; 257–58; 
266–67 
force field analysis 160–61 
Ford; Henry 93; 162 
forecast 252–53 
Fortune 500 219; 262 
Foundation of Management 
Development 301 
free knowledge tools 287 
Free Management Library 11; 222 
free online surveys 113 
free teaching materials 280 
frugal 140; 168 
FTSE4Good Index 231–32 
functions 122; 128–31; 153; 266 
funding 55; 64–65; 73; 220; 225; 299 
Gates; Bill 87; 217 
GDP 199–202; 207; 210; 212 
gearing 45; 53–55; 100 
GE – McKinsey Directional Policy Matrix 
273 
General Electric 85; 150; 272 
General Motors 241 
Generally Accepted Accounting Practices 
(GAPP) 22 
generic strategies 263; 268 see also strategy 
Genuine Progress Indicator 200 
Global Entrepreneurship Monitor GEM) 
215 
globalization 4; 281 
goals 82; 96; 108; 122; 130; 135; 144; 146; 
161; 169; 210; 217; 229; 262; 299 
Google 60; 82; 103; 116; 133; 186; 283; 296 
gossip 186; 303 
government 
agencies 69; 214 
regulations 269 
Graduate Management Admissions Council 
11; 306 
GMAT (Graduate Management Admissions 
Test) 7; 11; 305–06 
grants 69; 156; 171; 186 
Greenspan; Alan 280 
gross profit 30–31; 38–39; 42; 79; 80; 275 
growth 
options 270; 273 
rapid 68; 200 
Harvard Business Publishing 281 
Harvard Business Review 150; 152; 159; 
282; 290 
Harvard Business School 3; 7; 8; 10–11; 13; 
51; 84; 140–41; 159; 162–63; 168; 214; 217; 
263; 265; 269; 299 
hedge funds 52 
Hertzberg; Frederick 142 
hierarchical 
managements 218 
structures 122–23 
High Value Managers; Programme for 12 
HM Revenue and Customs 37; 63; 88; 190; 
192–94 
human resource management 246 
hygiene factors 143; 153 
hyperinflation 205
Index 311 
Iambeingfired 184–85 
IBM 82; 145; 219; 234–35; 268 
illegal tax shelters 191 
Imperial College 133; 240 
ine statement 28; see also profit and loss 
account 
Indian School of Business 279; 283 
inflation 196; 203–05 
information technology 243–45 
innovators 89; 90; 98 
INSEAD 8; 147; 223; 282; 299; 305 
intangible fixed assets 32; 34–35 see also 
fixed assets 
Intel 97; 231 
interest rate 40–41; 45; 53; 55; 57–58; 77; 
203; 206–08; 266 
internal rate of return 76–77 
international assignments 282 
International Chambers 114; 295 
internet 26; 30; 62; 89; 99; 106; 112–13; 116; 
133; 136; 140; 182; 189; 203; 234; 243–45 
intrapreneur 218 
invisible hand 196; 221–22 
IPOs (initial public offer) 5; 64; 66; 92; 262 
IRR (internal rate of return) 77 
JIT (just in time) 236 
job
description 133–34; 136 
satisfaction 142–43 
junk bonds 58 
Kellogg School of Management 12; 81; 279; 
286 
Keynes; Maynard 201; 208 
Kondratieff 203 
Kotler; Philip 81 
KPIs (Key Performance Indicators) 150–51 
KSA (knowledge; skills and a。。itude) 155 
Kuznet’s cycle 203 
laws 4; 23; 94; 125; 131; 136; 166–67; 175–76; 
182–83; 186–67; 196; 221; 226; 230; 287 
leaders 110; 144; 146–47; 158; 216; 281; 284; 
286 
leadership 
continuum 152 
strategies 292 
learning curve 161 
Learning Curve Calculator 266 
leasing 59 
leverage 291 see also gearing 
Lewis; John 96; 186 
liabilities 17–18; 21; 24; 32–34; 178; 193 
Libor 206 
libraries 10–11; 112–13; 190; 194 
licence 180; 186 
life…cycle concept 271 
life expectancy 200 
LIFO (last in first out) 35 see also FIFO and 
stock 
limited 
panies 60; 178; 189; 193 
partnership 60; 173; 177–78 
line managers 124–25 
linear 
programming 238–39 
regression 254 
liquid assets 44; 55 
liquidation 64; 203 
listing 67–68; 97; 104; 262; 268 
loan 53–58; 69; 73; 176; 219 
logistics 105–06 
London Business School 7; 13; 52; 163; 220; 
243; 272; 278; 305 
long…run return pyramid 273 
long…term assets 56; 192 
loss 3; 8; 24; 31; 64; 126; 152; 163; 170; 191; 
193 
loyalty 97; 128; 133 
macroeconomics 196 
management see also mismanagement 
by walking around 148 
consultancy 272 
consultants 83; 168; 237 
crisis 146 
development 284–85; 287; 301 
grid 148–49 
information systems 5; 243 
skill 151 
team 67; 151 
managing 
change 158; 160 
director 147; 240 
Manchester Business School 7; 12; 283; 285 
manufacturing 106; 122; 125; 169; 174; 
235–36 
market 
analysis 292 
entry strategy 111 
forces 197 
gaps 85 
inefficiencies 210 
leader 83 
new 14; 214; 271; 273 
penetration 270 
price 35 
relevant 82–84 
research 3; 82; 89; 102; 111–14; 119; 295 
segmentation 90; 93 
share 82–84; 199; 267; 272
312 Index 
marketing 
mix 94; 96–97; 105 
myopia 277 
strategy 3; 90; 94; 105; 188 
Maslow’s hierarchy 14; 86–88 
Massachuse。。s Institute of Technology 141; 
160; 214; 283 
Master of International Business 255 
matrix organization chart 125 
MBA 
content 302 
curricula 5 
disciplines 3 
flexible 11 
framework 152 
full…time 303 
grade 220 
graduates 2 
guide 304 
lite 12 
model 12 
online 11 
perspective 27 
programmes 3; 7;
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